Maynilad last week sent out a circular to its customers asking for more patience as it continuously handles the algae problem in Laguna Lake.
Please see what was written on the circular below:
“Dear Valued Customers,
Last June 14, the concentration of anabaena algae at our raw water intake in Laguna Lake has increased further from 400tc/ml to an unprecedented high of 4,000tc/ml. The average concentration of the anabaena is only 200tc/ml.
This resulted in recurrence of the unusual taste and odor in our water supply despite the system adjustments that we have been implementing since June 8. We have thus intensified our on-site chlorination and flushing activities.
The new Biological Activated Filtration (BAF) process in our Putatan Water Treatment Plant should provide a permanent solution to the algae problem. But since it was only on June 1 that we started commissioning this additional treatment process, its effect will not be fully felt until it becomes completely operational in July.
At any rate, we have further reduced our water production to allow for longer treatment of raw water through the BAF. This initiative has been effective so far, as we now have fewer reports of water quality issues compared to the previous days.
Meanwhile, customers affected by the scheduled water interruptions due to the reduced water production of our Putatan Water Treatment Plant may call us thru the Maynilad Hotline 1626 to request for water tanker delivery.
we sincerely apologize for the inconvenience that this algae episode has caused, and we thank you for your patience and understanding.
We will continue to kepp you informed of developments on this matter.”
Christopher J. Lichauco
SVP, Business Operations
Residents have taken it upon themselves to live with the problem, some boiling their water and others having water delivered.
We hope that this gets solved as soon as possible.